Youth Protection Policy

Youth Protection Policy

DearU, as space available to all ages, has implemented youth protection policies as outlined in the Act on Promotion of Information and Communication Network Use and Information Protection to protect youth from harmful information and help them use the Internet safely.

DearU will continue to strive to cultivate a clean and healthy Internet culture and to help youth grow into healthy personalities through proper information sharing activities.

1. Objectives and fundamental principles for youth protection

We strive to protect youth from mentally and physically harmful surroundings while creating beneficial environments, and thereby stipulate youth protection policies for the provision of safe Internet service.

2. Youth protection device

To prevent youth from being exposed to harmful information without any restraints, we have established, and applied authentication devices (banned words) for posts or chats that are harmful to youth and are actively taking precautionary steps to prevent harmful information from spreading.

3. Counseling damage caused by harmful information and grievance settlement

We are endeavoring to stop the spread of damage due to procrastination and inept handling of remedy by assigning experts for counseling and handling grievances caused by harmful information.

4. Youth access restrictions and measures taken against harmful information

Keywords that are illegal or harmful to youth are banned in each service. In addition, when a harmful post (images, photos, videos, etc.) is detected, we promptly give a warning to the writer and delete the post.

5. Education required to protect the youth from harmful information

We educate youth protection officers and service personnel on all the pertinent matters such as laws and regulations, sanctions, countermeasures against harmful information, and procedures for reporting offenses.

6. Protecting youth by raising awareness among all users

According to the Terms of Service, if a user engages in harmful activity, they may be restricted from using the service or subject to civil and criminal liability. If new harmful information emerges, we protect all users, including youth, by promptly posting a notice and reporting the harmful post.

7. Appoint Youth Protection Officer and Personnel

As shown below, we designate youth protection officers and personnel to block and manage "Harmful to Teenagers" and establish youth protection policies against harmful information.

Chief Officer of Youth Protection

- Name: Hak-Hee Lee

- Position: VP

- Phone: 070-5158-6918

- Contact: contact@dear-u.co

Youth Protection Personnel

- Name: Hyun-Joo Ha

- Department name: Service Management Team

- Phone: 070-5158-6918

- Contact: contact@dear-u.co

If you need to report or consult on other illegal or harmful information to youth, please contact the following organization.

- Supreme Prosecutors’ Office Forensic Science Investigation Department (www.spo.go.kr / 02-3480-3571)

- National Police Agency Cyber Security Division (cyberbureau.police.go.kr / 182)

- Harmful Information Filtering Support System Green i-Net (www.greeninet.or.kr / 02-523-3566)